Privacy Policy

Scope

This policy applies to the HOOPVERA website, player account experience, basketball Runs, Captain applications, and staff-operated product surfaces provided by HOOPVERA, LLC.

Information we collect

• Account and profile information: account identifiers, name, display name, phone number, and date of birth. Date of birth is required for V1 participating players so HOOPVERA can enforce the 18+ participation requirement.
• Run information: reservations, commitments, waitlist position, arrival and check-in status, court assignment, and related Run activity.
• Payment information: Stripe customer, payment-method and transaction references, payment status, and limited card details such as brand and last four digits. Card entry is handled by Stripe.
• Arrival location: when you choose ARRIVE and grant browser permission, precise location coordinates and accuracy are submitted to verify that you are within the venue arrival area.
• Captain application information: name, phone, optional email, city or ZIP, reachable player count, play frequency, organizer status, application status, qualification information, and optional SMS consent.
• Attribution information: campaign parameters, referral code, and landing path associated with a Captain application.

How we use information

We use this information to create and secure accounts, verify adult participation eligibility, operate Runs, manage reservations and waitlists, verify arrival, process payments, maintain player and staff-facing records, review Captain applications, attribute referrals, prevent duplicate or abusive submissions, and support product security and reliability.

Service providers

HOOPVERA uses Supabase for authentication and product data services, Stripe for payment processing, and Vercel for application hosting. These providers process information needed to deliver their services to HOOPVERA.

SMS consent

Captain application SMS consent is optional and recorded with its consent version and time. If messaging is enabled and you consent, messages may concern your application and HOOPVERA opportunities. Consent is not a condition of applying. Message and data rates may apply; reply STOP to opt out or HELP for help. HOOPVERA does not send application or marketing SMS without recorded consent.

Your choices

You can update available profile fields in your HOOPVERA profile. You can decline Captain SMS consent, withdraw it by replying STOP if messages are enabled, and deny browser location permission; location permission is required only to use the self-service ARRIVE verification feature. A valid date of birth is required before a player can enter new V1 Run participation.

Retention and security

HOOPVERA retains information as reasonably needed to operate the product, maintain transaction and operational records, review Captain applications, and protect the service. We use administrative and technical safeguards appropriate to the product, but no system can guarantee absolute security.

Policy updates

We may update this policy as the product and its documented data practices change. The effective date above identifies the current version.